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Common exceptions

Common exception has the following format:

    "errors": [
        "Here we explain the problems",
        "Here's another explanation"

The Open APIs use the following HTTP error codes:

  • 400 Invalid query parameters
  • 401
    • The authorization (token) is missing or expired
    • The authorization (token) is not linked with any sellers
  • 403
    • The client is NOT granted enough permissions to perform the action – This happens because the user did not granted you enough scopes during OAuth2 flow
    • The seller is NOT active – Please contact the seller and Tiki to active their store
  • 405
    • Method Not Allowed — You tried to access a request with an invalid method.
  • 406
    • Not Acceptable — You requested a format that isn’t json.
  • 429
    • You’re requesting too many requests! Slow down! Current rate limit is 200 request / per second / per seller
  • 500
    • Internal call/processing failures
    • Infrastructure failures
    • Service is down
  • 503
    • Service Unavailable — We’re temporarily offline for maintenance. Please try again later.

Please DO NOT RETRY on 4xx failures. Check your query parameters, headers, and data on your side first. Then contact us for the solution.

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