With the Fulfillment By Tiki (FBT) service that seller products are sent to TNSL fulfillment centers to stored and when have orders, we handle receiving, packing, shipping and returns for those orders. The big picture below debrief the full flow of Order process:
Service Actions
The following operations are included in the Orders API section:
| Operation Name | Operation Description | API Documentation |
| Get Quotes | Get estimate fee and time to delivery | Documentation |
| Create Order | To create one FBT order to TNSL. | Documentation |
| Get Order Detail | Returns detailed order item information for the order indicated by order ID. | Documentation |
| Get Order List | Returns orders created or updated during a time frame or filters that you specify. | Documentation |
| Import Mass Order | To create in bulk in one-go to request create order by “Excel file”. | Documentation |
| Get Import List | Return a list of files import along with additional information when processing with specified filters. | Documentation |
| Get Order Import detail | Return summary information for the order indicated by import ID. | Documentation |
| Get Export Order | Return the Excel file with import and process information. | Documentation |
| Cancel Order | To cancel order. Cancel order is allowed at status: new, awaiting_confirmation, processing Reference order status | Documentation |
| Update Extra Order | Update order extra data (shipping_label_url, delivery_partner). Only fields in payload will overwrite the existing in order extra info. | Documentation |
| Webhook Sync Status | Get status update of order | Documentation |
| Update order receivable | To update order receivable | Documentation |
Terminology
The following table defines terminology for this API section:
| Term | Definition |
| Create Order | Create order at TNSL to we handle fulfill and delivery to customer. There are 2 type of order – TNSL fulfill and delivery to customer. – TNSL fulfill only, the businesses delivery to customer |
| Get Order Detail | Operation returns information about fulfill and delivery for the order items in the order. |
| Get Order List | You can also apply a range of filtering criteria to narrow the list of orders returned. |
| Import Mass Order | To import in bulk in one-go. There are 2 type of order – TNSL fulfill and delivery to customer. – TNSL fulfill only, the businesses delivery to customer. |
| Get Import List | Return a list of files import along with additional information when processing with specified fillers. |
| Get Order Import detail | Return order information for a specify import file. |
| Cancel Order | To cancel if the order has changed direction |