Cancel existing orders?

QuestionsCategory: OrderCancel existing orders?
Alvin asked 3 years ago

Hi Developer,
If we have pushed to tiki that we have sufficient stock to TIKI to fulfil but when my warehouse pick and pack and noticed that the items is damaged and cannot be fulfilled can we still cancel the order?

Do we still use this API to push back saying we cannot fulfil the order?
“available_item_ids”: [ ],
“seller_inventory_id”: 1089